Prompting failed with the following error message: 'Unexpected error.". Error Source: prompt.dll

Prompting failed with the following error message: 'Unexpected error.". Error Source: prompt.dll

What is this the problem?

This error message occurs when the program is looking at an old version of the following files on your computer. “icuuc30.dll” ”icuin30.dll” “icudt30.dll”

The Solution

1. Make sure Sportzware Central (or FIBA Organizer for basketball) is closed.
2. Go to C:\Program Files\Sportzware\Central\ You should have some files called “icuuc30.dll”, ”icuin30.dll”, “icudt30.dll”
3. Delete these files
4. Restart the computer then open up Sportzware Central. You should now have no trouble running reports.

*If you are using FIBA Organizer substitute C:\Program Files\Sportzware\ with C:\Program Files\Fiba\Fiba Organizer\

Further questions?

If this does not resolve the problem please email support@sportingpulse.com.